FORMAL LETTER

Question: You are unhappy with the poor conditions of your school canteen .Write a letter of complaint to your principal. Give suggestions on how things can be improved. You must use the notes given below.
COMPLAINTS
• Filthy canteen
• Dirty places and glasses.
• Dirty and slippery floor
• Noisy
• Dark
• Clogged sinks
SUGGESTIONS
• Have a gotong-royong.
• Make it compulsory for students to return the plates and glasses used
• Have more dustbins
• Appoint more prefects to control.
• Install more bright lights.
• regular cleaning
When writing the letter,remember to-
- set out the letter correctly
- include all the points.

SAMPLE ANSWER
SMK ……………………………..
18000……………………………
Kelantan.

The Principal,
SMK………………………………….
18000………………………………
Kelantan. ………………………….
Dear Sir,
Complaint about Poor Conditions of School Canteen.
On behalf of the Students in SMK------------I would like to c…………….about the conditions of the school canteen.We are very u………………..with the poor conditions of our school canteen.
2.My first complaint is ………………..1 point…………………………..
Why___There is so much rubbish around and this is really an eyesore.The students always throw the rubbish everywhere because dustbins are not provided in the school canteen.. What…They throw sweet wrappers and bones on the floor.
3. Apart from that, there are…………………………………….2nd…………………………..
Who-The canteen workers are lazy to collect the dirty glasses and plates.
Why-They are only collected at the end of the day.
What-It has attracted many flies and cats.
4. My next complaint is…………..4)/.Besides that……………………..5)/. Furthermore………6…………………………(Use WH Questions To Elaborate The Points)


7. Therefore, I would like to give some suggestions to improve our school canteen. Firstly, we should…………………7………………
When-The students can help to clean the canteen during weekend.
What…The school should make it compulsory for students to clear away their own……………………………………………………………………………………………….
Which..This will teach their responsibility.

8. Secondly the school….8…………../Next ….9……………../ Furthermore…………………………………….10./. Besides that/Lastly.(Use W-H-Questions To Elaborate The Points)
9. I hope the above suggestions will help to solve the problems
Thank you,
…………………………
(Name)